Leaders often struggle to get complete, unfiltered information from the people around them. This wealth of unspoken information represents a great untapped resource for today’s leaders, and yet most remain at a loss for how to reliably access it. Common tactics for overcoming this problem, such as taking another’s perspective or reading their body language, simply aren’t sufficient. Research shows that if you want to learn what those around you really think, feel, and know, there’s only one reliable strategy: asking them. The author presents a five-step process for leaders to tap into the hidden insights of those around them.