How to Handle an Emotionally Charged Negotiation

Research has shown that leaders who demonstrate strong negotiation and conflict resolution skills have a significant positive impact on their organizations. Yet, these skills are hard to learn and often take years of experience and practice. This article highlights a simple negotiation strategy that leaders can start using today to make their next tricky meeting most productive.

Conflict resolution in the workplace is a necessary, but often uncomfortable, part of being a leader. While the type of conflict can range from day-to-day workload squabbles to high-stakes business negotiations, these situations consistently require a leader to navigate layers of emotion, dig deep to surface hidden issues, and think fast in the face of curveballs. These are valuable skills that can take years, if not an entire career, to learn.


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